Privacy Policy

Privacy Policy

Introduction

Welcome to https://upholstery-and-carpet-cleaning-packages.storysurge.net (hereinafter referred to as “Upholstery and Carpet Cleaning Packages,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal data in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountabilty Data Practice Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party websites, apps, or services linked from our platform. These entities have their own privacy policies governing user data collection and use.

Processing Activities

This Privacy Policy outlines our practices when:

  • You use any of our applications or services as an authorized user.
  • You visit our website(s) linked to this policy.
  • You subscribe to receive communications from us, such as newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect various types of personal data, including:

  • Account Information: Details related to your user account creation and management, including usernames, passwords, and account settings.
  • Payment Information: Credit card details, billing addresses, and payment history required for transactions.
  • Financial Information: Data related to your financial status or transactions, if voluntarily provided.
  • Purchase Information: Items purchased, purchase frequency, and order history.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and advertising IDs.
  • Location Data: Geolocation data from your device when you use our location-based services (with your consent).
  • Feedback: Any comments, reviews, or responses you submit to us.
  • Social Media Information: If you connect with us through social media platforms, we may collect data from those profiles (subject to platform privacy settings).
  • Product Information: Details about products you view, search for, or purchase on our site.

We gather this information through various means: user input forms, account creation processes, transaction systems, analytics tools, and automated technologies like cookies and device tracking. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their privacy agreements.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These ensure basic functionalities of our site, such as user authentication.
  • Preference Cookies: Remember your preferences, language settings, and display options.
  • Analytics Cookies: Track aggregated data about website visitors, including traffic sources and user behavior, to improve our services.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period required by law. Once the retention period expires or when the purpose is no longer applicable, we securely delete or anonymize the data. This process ensures that your information is not retained beyond its intended use.

Children’s Privacy

We do not knowingly collect personal data from individuals under 18 years of age. If you are a parent or guardian and believe we have collected such information, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: The right to limit the use and disclosure of your personal data in specific situations.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  • Objection: The right to object to the processing of your personal data for certain purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on certain aspects of your personal data.

To exercise these rights or if you have any data-related queries, please contact our privacy team at:

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review it periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or if you have questions regarding this policy or our data practices, please contact us using the details provided above.